PRODUCT
- What size should I order?
Currently, each of our yoga pants is one size fits all. Please refer to the size chart or the size chart on the product detail page to choose the most suitable size based on your measurements. If you are unsure, please feel free to contact us for further assistance.
- Do you offer any warranty on your products?
We offer a 30-day return policy, ensuring you can return or exchange any unworn and unused products. For product defects, we will either replace the item or provide a full refund.
ORDERS
- How can I track my order status?
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your package through the carrier's website or Amazon’s tracking system.
- Can I use more than one discount code on one order?
No, currently only one discount code can be used per order. Please select the code that offers the best discount at checkout.
- Does my order price include duties and taxes?
Customs and duties fees may apply to international orders, and these are not included in the price of the item. Customers are responsible for paying any additional fees during delivery, if applicable.
- Can I modify my order after placing it?
Unfortunately, we are unable to make changes to your order once it has been placed. If you need to cancel or modify your order, please contact our customer service team as soon as possible, and we'll do our best to assist you.
SHIPPING & DELIVERY
- Why does my tracking say "delivered," but I didn’t receive it?
Please check with neighbors or family members who may have received your package. If you still can't find it, contact us for support immediately. WhatsApp: +86 19076186230/Email：support@boerfmian.com.
- What if I don’t see tracking updates?
Tracking details may take up to 48 hours to update. If no updates appear after that, contact us, and we’ll help investigate.
- How long does it take to deliver my order?
Our delivery time is 1-3 days, and the transportation time is about 5-7 working days.
- Where can you ship my order?
We currently ship within the United States. International options may be available for some items fulfilled by Amazon.